"The thought of putting in a QA system and getting certified, although necessary for our business, was very daunting. Just working out where to start was hard enough. From our first meeting with eQA, we were feeling confident with the relaxed approach they took. eQA wrote the QA system with minimal disruption to us, which allowed us to get on with running our business. eQA attended the audit with us and were a big help in translating the auditor speak. We would thoroughly recommend eQA to anyone thinking of putting in a QA system for their business."
"I’d like to thank eQA for your work and assistance with this project of Tote gaining certification for the new QA and WH&S for the first time.
I found that you were easy to work with and communicated well. At all times your performance was of a high professional level.
I look forward to working with you in the future."
"Sushimaster has experienced exceptional growth over the past two years. We knew it was critical for us back then to ramp up our operations to the next level. This would mean being capable of accessing a broader market including supermarkets, airlines, schools and universities. It was vital that we were viewed as a safe, quality supplier and with the assurance of HACCP compliance we were able to reach preferred supplier status. eQA made it simple for us. They provided the plan, the process and the training. They worked with our team to affect sustainable change and compliance. We also engaged eQA to satisfy our need for recognised nutritional information. It was affordable and we are now able to meet all of the standards required to access every possible market. Thanks Murray, you and your team made it easy."
"eQA supported us in achieving certification of Quality Management System. After 60 years manufacturing we were confident that our systems would meet the grade, but the cost and time to document and certify our system was a daunting endeavour having attempted it previously. "Keep it Simple", and "It’s not rocket Science" were two of Murray's catch phrases and he lived up to his word. Murray documented our system and helped us to modify it as required to match our needs and the certification criteria. This was much better than Queensland Gaskets changing everything to meet a one size fits all system. I think the staff were surprised at how easily everything came together and that we passed the audit first time."
"EQA were able to guide us in the right direction with our documentation and internal processes to get our company ISO 9001 compliant. They had a professional approach to working with us to meet our goal of a lean Quality Management System which meets all the requirements of ISO 9001 but does not bog us down with unnecessary processes. They were able to answer all our questions about the requirements of ISO 9001, and provided guidance in areas where we needed to improve our systems. The service provided by EQA made becoming ISO 9001 compliant a straight-forward process which we believe will be a significant benefit to our company."
"You certainly made the whole process much less scary than I first thought it would be!!!
Thanks again for all of your help,"
"I am writing to say thank-you. We really appreciated the input you gave us into our business. Apart from guiding us through our preparation for achieving our ISO 9001 and AS 4801 accreditation which in itself was very valuable to us you also helped us out with other ideas about our business to help make it run better. We didn't anticipate that you would do either of these for us, so that while we were working so hard to understand the standards, you were to coin a phrase "a beacon of light".
The way you prepared your report about our business impressed us and was very professional. Again we just wanted to say thank-you for this too. We hope to have the opportunity to recommend your services to our friends and colleagues in the future."
"I’d like to thank eQA for your work and assistance with this project of Tote gaining certification for the new QA and WH&S for the first time. I found that you were easy to work with and communicated well. At all times your performance was of a high professional level."
Tote Systems Australia Pty Ltd