Over a million organisations worldwide have adopted the ISO9001 since the International Organisation for Standardisation released it 30 years ago and there’s a good reason for that. The system can help any business to develop effective quality management, leading you towards better customer service and satisfaction, happy and motivated staff, and financial growth and improvement. The global adoption of ISO9001 is testimony to the reliability of the standard and accreditation with the system will give your business the credibility and performance improvement it needs to develop a competitive edge in your market—which is why so many businesses are more and more choosing ISO 9001 certified partners with whom to work. But ultimately, your business success depends on your customers. eQA can help you to increase their satisfaction with your products or services, by cultivating your commitment to quality improvement and helping you to forge new and more satisfying bonds that will last into the future. |
With an eQA QA System that addresses the requirements of ISO9001, your customers will see your business’s name as synonymous with meeting their needs, and as your commitment to continuous quality improvement continues into the future, they will appreciate the changes you make as the icing on the cake of an already superior service.
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At eQA, we like to keep things simple. We believe that improvement in your business’s quality management doesn’t have to be complex and your goals towards real results should be focused and achievable. Operational performance improvement, increased staff motivation and better profit are all within arm’s reach, if you have the simple tools to manage and quantify them.
That’s why our Quality Assurance System is easy to implement and logically addresses three main areas: the system, what to do when something goes wrong, and reviewing the system.
The systemDuring our consulting phase, eQA will help you to define, evaluate and improve your:
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Non Conformance & Corrective ActioneQA will put into place processes that will help you to address, understand, and resolve things that have gone wrong, by helping you:
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System reviewIt is not good enough to put in a system and walk away. It needs to be assisted and nurtured (like a cactus, doesn’t need constant watering, but will thrive with a bit of TLC from time to time). We will put systems and schedules into place that will help you to monitor, assess, and revise your system, to ensure that:
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Experience the expertise and simplicity of eQA now